Patient Access Supervisor/Team Lead
Community Health Systems
**MINIMUM QUALIFICATIONS:**
**Education:** High School diploma or GED
**Certification:** CPR Certification (*American Heart Association HeartSaver CPR/AED Certification)
**Work Experience:**
One year experience in the Patient Service Specialist role or 3-5 years o
healthcare environment experience.
Knowledge/Skills/Abilities
Excellent communication/interpersonal skills and professional presence
Working knowledge of Microsoft Office-Outlook, Word, Excel
Ability to work autonomously with minimal supervision
Ability to apply logic and common sense to identify issues related to work performed
Strong analytical and critical thinking skills
Ability to maintain composure in stressful work environment
Ability to prioritize and organize to maximize quality, value, and service
Ability to multitask and adapt to a potentially rapid changing environment or work process
Excellent teamwork and collaboration skills
Successfully completes all required training programs, in-services, and annual competencies
validation within designated time frames.
**PREFERRED QUALIFICATIONS**
Work Experience: 2-3 years office supervisory experience
Knowledge/Skills/Abilities
General knowledge of healthcare terminology
Experience working in multiple computer systems simultaneously
Strong organizational skills
**PHYSICAL REQUIREMENTS:**
Physically agile; may require walking, standing running, bending, stooping, kneeling, climbing o
crouching frequently.
Medium work that may include lifting or moving objects up to 50 pounds of force occasionally, with o
without assistance.
May require moving self in different positions to accomplish tasks in various environments including
tight and confined spaces, including reaching out and above shoulders or over head.
May be exposed to inside and outside environments with varied temperatures, air quality, lighting
and/or low to loud noise o May require working with biohazards such as airborne particles following
**OSHA and CDC Guidelines.**
Communicating with others to exchange information
Visual acuity and hand-eye coordination to perform tasks
Workspace may vary from open to confined; on site or remote
May require travel to various facilities within and beyond county perimeter; may require use o
personal vehicle.
Equal Employment Opportunity
This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources.
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