Work where every moment mattersEvery day more than Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare network The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole rather than a single member organizationWith the creation of our new umbrella organization we now have our own identity with a unique payroll benefits performance management system service recognition programs and other common practices across the systemPatient Access Out Patient PAS OP Pre registers and registers patients for the Hospital Out Patient Departments HOD to include departments on HH campus and remote registration for surrounding townsRegisters patients obtains validates and inputs demographics and financial informationVerifies payer information and eligibility benefits Heavy phone contact and works various Work QueuesComplete Patient Estimates for Self pay and out of Network payersPrioritizes patient flow obtains co pays and deductibles Constant interaction with patients families payers and clinical areasObtains proper information and signatures on releasesforms Educates customers in the patient financial responsibilities to ensure positive reimbursementsAssist with financial resolutions of accounts by reviewing and documenting customer needs for financial assistanceWork where every moment mattersEvery day more than Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare network The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole rather than a single member organizationWith the creation of our new umbrella organization we now have our own identity with a unique payroll benefits performance management system service recognition programs and other common practices across the systemPatient Access Out Patient PAS OP Pre registers and registers patients for the Hospital Out Patient Departments HOD to include departments on HH campus and remote registration for surrounding townsRegisters patients obtains validates and inputs demographics and financial informationVerifies payer information and eligibility benefits Heavy phone contact and works various Work QueuesComplete Patient Estimates for Self pay and out of Network payersPrioritizes patient flow obtains co pays and deductibles Constant interaction with patients families payers and clinical areasObtains proper information and signatures on releasesforms Educates customers in the patient financial responsibilities to ensure positive reimbursementsAssist with financial resolutions of accounts by reviewing and documenting customer needs for financial assistance High Schooldiploma required Additional higher education preferred Prefer two yearsrsquo experience in hospital medical or insurance billingpreferred Excellent verbal and written communication skills Detail oriented with strong analytical skills Professional customer service skills Must be able to work in a team environment Bilingual candidates EnglishSpanish PreferredWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunitiesfor career development and growth Here you are part of an organization on thecutting edge ndash helping to bring new technologies breakthrough treatments andcommunity education to countless men women and children We know that athriving organization starts with thriving employees we provide a competitivebenefits program designed to ensure worklife balance Every moment mattersAnd this is your moment High Schooldiploma required Additional higher education preferred Prefer two yearsrsquo experience in hospital medical or insurance billingpreferred Excellent verbal and written communication skills Detail oriented with strong analytical skills Professional customer service skills Must be able to work in a team environment Bilingual candidates EnglishSpanish PreferredWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunitiesfor career development and growth Here you are part of an organization on thecutting edge ndash helping to bring new technologies breakthrough treatments andcommunity education to countless men women and children We know that athriving organization starts with thriving employees we provide a competitivebenefits program designed to ensure worklife balance Every moment mattersAnd this is your moment