Kennewick, Washington, USA
8 days ago
Patient Access - Switchboard Operator

*This is a safety sensitive position*

Salary Range: $17.40 - 26.97

This is a Union Position

Essential Functions 

Operates telephone switchboard to relay incoming, outgoing, and interdepartmental calls.  Process overhead pages, beeper pages, and emergency code announcements according to Trios policies and procedures as required.  Acts as information and communication center by maintaining accurate and up-to-date patient directory, physician directory, and Trios employee roster.  Acts as cashier to complete a cash receipt for each transaction (cash, money order, bankcard, etc.) and credit payment to the appropriate account.  Responsible for up-to date filing of all the business office copies on accounts.  Ensures communication work is done in a manner to promote positive relationships with patients, physicians, hospital departments and visitors. Ensures work is done in a manner to promote positive relationships with patients, physicians, hospital departments and visitors.

Qualifications and requirements

High School Diploma or equivalent 1+ years medical office or healthcare experience

Benefits:    

Medical Insurance: Savers, PPO, PPO Plus offered through Blue Cross Blue Shield  

Dental Insurance: Offered through BCBS  

Vision Insurance: Offered through BCBS  

Free EAP (Employee Assistance Program)   

Paid Time Off (Up to 25 days a year)  

Employer Paid Short-Term   

Coverage options for Medical, Dental and Vision include: Employee, Employee & Spouse/Domestic Partner, Employee & Child, Family  

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