Job Family:

Travel Required:

Clearance Required:

What You Will Do:

The Patient Account Representative is an extension of a client’s business office staff.

This is a Hybrid position working two days in the San Antonio, TX office and three days working from home.

Questions regarding this position, you may contact Chris Rivera (Manager, Talent Acquisition) at 424-430-3111.

Representatives are responsible for working and entering IDR submissions for the No surprise Act.

Pulling information from databases

Saving relevant information into appropriate folders

They will pull remits and documents from the client system as well for the submissions and open negotiations.  

All client policies and procedures are followed. Representatives will perform any and all job-related duties as assigned.

What You Will Need:

High School Diploma / GED or 3 years of Relevant Equivalent Experience in Lieu of Diploma / GED.

0-2+ year's experience in office, business, operations, customer service or healthcare field.

What Would Be Nice To Have:

Knowledge and utilization of desktop applications to include Word and Excel is essential for job responsibilities.

Ability to initiate and follow through on projects and work independently with minimal supervision.

For insurance specific clients: 1+ year medical provider experience working with UB04, appeals & denials.

PC skills in a Windows environment are required specifically Microsoft Word and Excel.

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What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

Medical, Rx, Dental & Vision Insurance

Personal and Family Sick Time & Company Paid Holidays

Position may be eligible for a discretionary variable incentive bonus

Parental Leave

401(k) Retirement Plan

Basic Life & Supplemental Life

Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

Short-Term & Long-Term Disability

Tuition Reimbursement, Personal Development & Learning Opportunities

Skills Development & Certifications

Employee Referral Program

Corporate Sponsored Events & Community Outreach

Emergency Back-Up Childcare Program

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.