Madison, WI, 53786, USA
65 days ago
Patient Account Representative II
**It's more than a career, it's a calling.** WI-SSM Health at Home Madison Hammersley **Worker Type:** Regular **Job Highlights:** Department: Medical Equipment Sign on Bonus: $1,000 Schedule: Mon- Fri 8a-4:30p Starting Pay: $18/hr Shift Differentials: Available for Evenings, Nights and Weekends Location: 4639 Hammersley Road Madison, WI 53711 Benefits SSM Health offers competitive compensation and Comprehensive Benefits Package Medical, Dental, Vision, Life Income based medical insurance premium discounts HSA/FSA options Short and Long-Term Disability Generous PTO Bank 403b/401k retirement plans Daily Pay: Get paid daily doing the work you love in a way that fits your life. Tuition reimbursement, continued education, discounts, and participations in the Federal Loan Forgiveness Program Professional development days and opportunities for career advancement Employee Relief Fund to help with life’s unexpected financial emergencies Commitment to employee wellness through our EAP **Job Summary:** Responsible for processing patient accounts. Duties may include one or more of the following: processing insurance payments, following up on denied claims, and resolving credit balances. May work in multiple functional areas. **Job Responsibilities and Requirements:** PRIMARY RESPONSIBILITIES + Processes the insurance component of a patient's obligation using the third party claims processing and payment rules. Bills claims appropriately. + Follows up on denied claims by performing appeals and denial recovery procedures. Works denied claim lines and no response claims to resolve outstanding accounts. + Analyzes credit balances on patient accounts and resolves. Responds to refund request letters from insurance carriers. + Identifies process improvement opportunities and participates in improvement plans. + Works on special projects as needed. + May review the work of others. + Performs other duties as assigned. EDUCATION + High school diploma or equivalent EXPERIENCE + One year experience PHYSICAL REQUIREMENTS + Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. + Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. + Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. + Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. + Frequent keyboard use/data entry. + Occasional bending, stooping, kneeling, squatting, twisting and gripping. + Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. + Rare climbing. **Department:** 8081000174 Patient Acctg/Rev Cycle **Work Shift:** Day Shift (United States of America) **Scheduled Weekly Hours:** 40 _SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,_ _pregnancy, veteran status_ **_,_** _or any other characteristic protected by applicable law. Click here to learn more. (https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?\_ga=2.205881493.704955970.1667719643-240470506.1667719643)_
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