Req #: 243441 Department: UW MEDICINE - PATIENT FINANCIAL SERVICES Posting Date: 02/10/2025 Closing Info: Closes On 02/14/2025 Salary: $4,664 - $6,673 per month Shift: First Shift Notes: This position provides opportunities to work in a fast-paced, challenging, diverse and rewarding environment. As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here ( https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-classified-staff-2022-V1\_a11y.pdf) **UW MEDICINE’S PATIENT FINANCIAL SERVICES Department** has an outstanding opportunity for a **PATIENT ACCOUNT REPRESENTATIVE SUPERVISOR** **WORK SCHEDULE** + 40 hours per week + Day Shift + 100% Remote **JOB RESPONSIBILITIES** + Supervise 10+ staff in insurance billing and follow up + Review and approve patient accounting transactions; coordinate and monitor unit daily workflow, establish departmental procedures to assist with daily workflow + Identify trends and put preventative measures in place to prevent loss in revenue + Monitor and deliver staff productivity, provide performance feedback and annual performance evaluations conduct corrective action as needed + Assist staff in developing plans for resolving backlogs; provide continued training and education to staff as needed + Provide desk coverage when necessary + Review, correct and approve timekeeping/payroll reports; prepare administrative reports + Compose and prepare correspondence and spreadsheets utilizing Microsoft Word and Excel programs + Act as liaison between departments and outside agencies + Review and interpret rules and regulations that affect patient accounting and ensure work unit is in compliance + Interview and recommend selection of applicants, conduct training, assign and schedule work, act upon leave requests + Conduct annual performance evaluations and recommend disciplinary action **REQUIREMENTS** + High School graduation or equivalent and two years of college-level courses AND three years of experience in patient accounting, customer service, or arelated office environment + OR + Equivalent education/experience **DESIRED** + Demonstrated leadership skills or background + Knowledge of PFS Revenue Cycle + Registration systems and IT Services programs that dictate pricing + Strong knowledge of UB-92 and HCFA 1500 data elements and payer requirements + Knowledge of PFS Accounts Receivable and billing and reporting + Knowledge of Epic systems + Knowledge of Word and Excel + Knowledge of UW Medicine payroll and personnel policies and procedures + Ability to train others to retrieve active and purged data remittance advices, other PFS in-put, update PFS and Epic systems; analyze patient accountsto determine appropriate action. **ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER** UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. **Become part of our team. (https://www.uwmedicine.org/jobs)** Join our mission to make life healthier for everyone in our community. University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.