Fully Remote, USA
14 days ago
Patient Accounts Representative
Apply Job Type Full-time Description  Obtain surgery benefits and collect financial obligations prior to surgery.Responsible for accurate and timely charge capture for ambulatory and hospital based services.Manage pre-payment plans to include collecting, posting and assigning money.Denials follow up on surgery charges. Identify and communicate A/R denial trends to AR Manager.Timely follow up and communication of monthly surgery reports.Research and resolve Insurance overpayments and patient refunds.Answer billing and payment related questions. Requirements Minimum of two years’ experience working in all areas of collections in a physician practice.Knowledge of medical terminology, ICD 10 and CPT codes.Detail oriented and ability to multi-task in a fast paced environment.Strong knowledge of Microsoft Office applications and payer websites.Athena experience is preferred.Excellent written and oral communication skills as customer service is a major focus at Resurgens!
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