Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it’s by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.
Campus Overview
Kettering Health Miamisburg
Serving the residents of Warren, Butler, and Southern Montgomery counties for over 40 years.Kettering Health Miamisburg, formerly Sycamore Medical Center, is a full-service hospital located minutes west of the Dayton Mall on Miamisburg-Centerville Road off I-75 in Miamisburg, Ohio. The cornerstone services for KH Miamisburg have been Bariatric surgeries and Orthopedic care. Expanded services include emergency care, sleep center, mammography, breast MRI, cardiac catheterization lab, wound center and DEXA scanning. 142 bed facilityAwarded with 100 Top Hospital by IBM Watson Health for the 10th time in 2019.In 2020, KH Miamisburg received an “A” from the Leapfrog Group, a national patient safety watchdog, ranking among the safest hospitals in the United States.Accredited by the American College of Emergency Physicians as a Level 3 Geriatric Emergency Department.KH Miamisburg received several awards from Healthgrades: Outstanding Patient Experience Award (2017-2019)America’s 100 Best Hospitals for Prostate Surgery Award (2020)Joint Replacement Excellence Award (2020) Responsibilities & RequirementsResponsibilities:
Under the direction of the Patient Accounts Manager or Patient Accounts Supervisor, the Patient Accounts Team Lead will be responsible for motivating Patient Accounts Specialists and Representatives and ensuring they have the necessary payer specific tools and information necessary to effectively perform their job; identifies team and individual training needs; promotes a supportive environment. This is not a leadership role in the sense of direct reporting, counseling, and discipline. However, it carries with it the highest expectation of performance and standards of behavior. Highly involved in all aspects of medical billing and has essential duties including but not limited to:
Work referral work queuesWork inbound emailsOversee day to day activities of the teamRespond to clients on process related queries and manage first level escalationsDevelop processes to improve productivity and quality of workMentor and train staff to ensure good AR follow-up skills and work ethicConduct weekly team huddlesPrepare monthly scorecards for assigned staffParticipate in denial prevention/reduction meetingsIdentify day to day contract compliance issues and escalate to SupervisorDraft team specific training materials for approvalDraft policies / procedures / tip sheets for approvalCommunicate performance issues to SupervisorConduct team specific focused lab sessions where applicableConduct required Account Specialist audits per frequency schedule and address pass/fail ratesParticipate in Behavior Based interview processEnsure scheduled AR Representative and Specialist competencies are conducted per frequency schedule: report pass/fail outcomes to Coordinator*Other duties / special projects as assigned Preferred Qualifications
Requirements:
Minimum of two years’ experience in patient billing requiredAdvanced knowledge of payer, regulatory and compliance guidelines. Role model KHN Standards of BehaviorStrong leadership skillsSkilled in Microsoft office toolsHigh School diploma or equivalent required Options Apply Today!ApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Need help finding the right job? We can recommend jobs specifically for you! Click here to get started. Application FAQsSoftware Powered by iCIMS
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