Patient Advocate ID 2024-28017 Location Alamance Regional Medical Center Work Location US-NC-Burlington Division : Name Alamance Regional Medical Center Department : Name ARMC-EMERGENCY DEPT Category PATIENT CARE Position Sub-Category PATIENT ADVOCATE Position Type Benefit Eligible (12-39 hours/week) Employment Type Employee Exempt/NonExempt Non-Exempt FTE 0.90 Workforce Status Onsite Work Hours 36.00 Provider Schedule (specific schedule) 10a-10p/11a-11p On call Required No Sub Category Patient Advocate Overview  The Patient Advocate helps coordinate care across the spectrum of health services including high quality physical health (both acute and chronic), behavioral health care, as well as social services, housing, educational systems, and employment opportunities in order to improve the patient's wellness. This role also helps provide patients with an explanation of benefits and assists patients with gaining coverage if they are uninsured. The schedule for this role is 10AM-10PM/11AM-11PM 3 days a week.Talent Pool - Administrative & Clerical

 

Responsibilities

 

 Helps educate patients and other members of the healthcare team regarding healthcare benefits, insurance, and managed care issues.Refers to the appropriate level of care based upon medical necessity and information obtained from screening.Assists in assessing patients based upon their risk factors to identify whether the person is emergent, urgent, or routine in order to refer them to the appropriate internal/external providers.Assists patients with completing their initial intake paperwork ensuring that all consents and release of information (ROI) are updated.Helps provide coordination of care with insurance companies by obtaining prior approval/authorization and ensuring adequate documentation is recorded for prior approvals.Helps uninsured patients navigate the healthcare system and increase their knowledge and utilization of mobile technologies.Performs other duties as reasonably required or assigned. Qualifications

 

EDUCATION:Required: Bachelor's Degree

 

EXPERIENCE:Required: 2 years or more of medical office experience

 

LICENSURE/CERTIFICATION/REGISTRY/LISTING:Required: Certified Medical Assistant Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQs

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