The Patient and Family Experience Internship program is well suited for individuals seeking careers in fields such as business, project management, healthcare, and customer experience. All internships are located in Memphis, TN. The Patient and Family Experience internships will be project focused with exposure to various components of the healthcare environment. The internship will conclude with an individual presentation on an assigned project based on research and collection of data during the 10 weeks program. This program is open to current enrolled undergraduate or graduate college students. Competencies to be Acquired Excellent written and verbal communication skills Strong organizational, problem-solving, and analytical skills The ability to manage priorities and work autonomously as appropriate Proven ability to meet deadlines Ability to exercise independent judgment An appreciation for the patient journey Learning Activities Brainstorming and cultivating new ideas that support patients and families during their healthcare journey Completing observational studies, obtaining real time feedback from patients and families Working with the Patient and Family experience office to advance initiatives on department’s strategic plan. Learning about the industry and gaining invaluable experiences working on customer experience related projects. Additionally, taking part in a variety of activities such as hospital tours, networking opportunities, building relationships with a variety of professionals across the institution, and have access to a dedicated mentor, to continue developing new skills. Deadline to Submit Cover Letter and Resume Applications are now open. The deadline to submit is January 17, 2025. Diversity, Equity and Inclusion St. Jude Children’s Research Hospital has a diverse, global patient population and workforce, built on the principles of diversity, equity and inclusion. Our founder Danny Thomas envisioned a hospital that would treat children of the world—regardless of race, religion or a family’s ability to pay. Learn more about our history and commitment. Today, we continue the mission to advance cures and means of prevention for pediatric catastrophic diseases through research and treatment. As we accelerate this progress globally, we believe our legacy of diversity, equity and inclusion is foundational to success. With the commitment of leaders at all levels of the organization, we strive to ensure the St. Jude culture, leadership approaches and talent processes are equitable and culturally responsive. View our Diversity, Equity and Inclusion Report to learn about the hospital’s roots in diversity, equity and inclusion, where we are today and our aspirations for an even better future. St. Jude is an Equal Opportunity Employer No Search Firms St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.