General Summary:

The Patient Care Coordinator functions as an intricate part of a high quality, efficiency driven medical team. Duties will be similar as those required of an Emergency Room Tech in a hospital Emergency Department. The PCC helps create a positive patient experience. The PCC II helps support patient complaints similar to those in an ER Room to include chest pain, abdominal pain, injuries, fractured bones, etc.

Description of Essential Duties:

Deliver patient care to a variety of patients (fast track, med/surg and critical care)

Perform quality splinting, dressing applications, and wound care

Performance of EKG’s/cardiac monitoring with recognition of basic arrhythmias

Perform phlebotomy and venipuncture

IV insertion after successful completion of training and competency

Assist in procedure set-up (i.e., I&D, suture, vaginal exam, Lumbar puncture, chest tube, etc.)

Perform accurate triages and discharges of patients of all ages

Turn over rooms per protocol (based on patient diagnosis)

Communicate positively with all team members and patients

Manage patient tracking system

Professionally and reasonably delegate to team members (front staff and radiology)

Work independently in a fast-paced environment

Accurately input patient discharge instructions and prescriptions into computer software

Successfully participate in Proficiency Testing as directed

Successfully complete drug screening collection class

Completes routine checklists (daily, monthly, etc.) as assigned

Utilize organizational specific software to reference patient records and organizational protocols

Follow the information security policy & management system, contributing to its effectiveness, and actively reporting on its performance.