**Position Summary** As the first impression of our practice, the Patient Care Specialist pleasantly and professionally greets all patients with a high level of positive customer service. This role requires excellent organizational and communication skills to support the overall workflow and efficiency of the practice. **Responsibilities** : + Greets patients promptly in a pleasant manner, obtains required information, documents, and signatures (demographic info, required referrals, insurance cards and photo ID) from patient and enters into practice management system. Builds patient charts; + Performs check-in process to notify clinical staff patient is ready to be seen; + Collects any patient payments and posts payments into the practice management system and issues receipt. Balances and closed journals daily; + Answers all incoming lines and directs calls to the appropriate Departments. + Schedules all patients for surgical procedures, including urgent cases, as needed; + Ensures all needed parties have an up to-to-date schedule; + Assist all co-workers with workflow, including filing; + Sorts and reviews all incoming mail; ensures outgoing mail is handled in a timely manner; + Other tasks and responsibilities as needed/assigned. **Qualifications** + High school diploma or equivalent required. College degree desired; + One to three years of relevant work experience, preferably in a medical or healthcare setting; + Experience with billing and coding a plus; + Proficient with Microsoft Office, electronic medical records and practice management systems desired; + Ability to work in an independent and organized manner; + Ability to build positive relationships and effectively communicate with all members of the healthcare team and patients including oral and written communication; **Other Information** + This position requires periodic travel to and between practice locations as needed. + The position requires long periods of sitting with repetitive hand movements (typing) and sometimes bending and twisting. Occasional carrying and/or lifting up to 20 pounds may also be required. 6am-2:30pm Monday-Friday