Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities.

Summary of Primary Function/General Purpose of Position
The Patient Care Tech (PCT) provides direct patient care under the guidance of the Registered Nurse or designated health care professional in accordance with federal, state, and local regulations and within the policies, procedures, and guidelines of the organization.

Essential Job Functions

Provides basic patient care to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, and assists with mobility, including unit-based specialty duties.  Acts as liaison between patient and nurse to report changes and/or concerns.Provides high-level customer service to all patients, patient's family, visitors, and employees.Provides accurate, precise, timely documentation when applicable for patient care.Participates in hand-off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving.Performs delegated tasks once competency has been validated.Mobilizes patients using therapeutic transfer techniques which foster independence and safety.Fosters independence by encouraging patients to complete tasks as independently as possible.Individualizes care based on patient's interests and hobbies.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification
BLS Basic Life Support (preferred upon hire, must obtain from approved source prior to direct patient care)

Must have completed one of the following: (required)
Successful completion of nursing aide training program OR
Successful passing of STNA State Tested Nurse Aide (required if OH LTC), OR CNA Certified Nurse Aide, OR Nurses Aide state testing or completed a nursing program that had one clinical nursing course and one clinical rotation, OR 1 year of relevant experience in a clinical setting

Education
None

Work Experience
Recent experience in acute care, physician's office, home health/hospice, or long term care facility, with a preference for the setting in which they are applying (preferred)

Training
EPIC Electronic Health Record (EHR) training (preferred)

Language
None

Skills

Ability to clearly communicate to other members of the healthcare teamAbility to understand and follow directions of healthcare teamKnowledge of patient and healthcare safety standards and regulations (i.e. falls, skin breakdown, suicide prevention, environment of care)Knowledge and demonstration of infection prevention and transmission-based precautionsUnderstanding of clerical duties and office-based technologyAbility to work in a teamPatient data collection and documentation (i.e. vital signs, intake/output, change in patient condition)Basic hygiene and activities of daily living careAbility to assist with feeding, hydration, and nutritionAbility to assist with bowel and bladder eliminationAbility to assist with ambulation and patient mobilityUse of clinical technologyCompassionate, relationship-based approach in care activitiesAccountability for completion of assigned tasksEscalation of concerns via chain of comma

Working Conditions
Periods of high stress and fluctuating workloads may occur
May be exposed to physical altercations and verbal abuse
May be required to use physical restraints
May be exposed to high noise levels and bright lights
May be exposed to limited hazardous substances or body fluids
May be exposed to human blood and other potentially infectious materials
May have periods of constant interruptions
Prolonged periods of working alone

Patient Population
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.
Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.
Neonates (0-4 weeks)
Infant (1-12 months)
Pediatrics (1-12 years)
Adolescents (13-17 years)
Adults (18-64 years)
Geriatrics (65 years and older)

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com