UPMC Western Psychiatric Hospital is hiring full-time Patient Care Technicians (BH Fellow) to support various units within our Oakland, PA location.  

Millions of Americans face the reality of living with a mental illness. This is nearly one in five adults. Are you searching for the opportunity to make an impact on these individuals? Are you passionate about dispelling widespread stigma and misunderstanding associated with mental health?

For more than 70 years, UPMC Western Psychiatric Hospital has been a national leader in the treatment of mental health and addictive disorders throughout the lifespan. In conjunction with the Department of Psychiatry of the University of Pittsburgh School of Medicine, we continue to strive to be one of the nation’s foremost academic- based psychiatric care facilities and remain dedicated to providing professionals with state-of-the-art training and assistance.

The Patient Care Technician BH Fellow role is a valued step in the UPMC Patient Support Career Ladder. The title and starting pay rate may vary based on years of experience (Patient Care Technician level candidates will be considered for this role, minimum pay rate is $17.78)
 

Responsibilities:

Demonstrates the ability to communicate clearly and effectively with all members of the health care team. Demonstrates understanding of cultural diversity, horizontal violence, and impairment in the health professions. Cares for patients and self by supporting safety in the workplace. Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation, and commitment to patients and colleagues. Suggests and supports changes within the department. Assumes responsibility for assignment and views problems as challenges. Demonstrates awareness of behavior on the efficient functioning of the department. Perform patient observations of patients as ordered following all guidelines.  Utilize crisis interventions following all guidelines. Conduct safety and environmental rounds following all guidelines. Utilize least restrictive techniques in the environment. All competencies must be achieved.
Assures equipment malfunctions are reported to the appropriate department. Establishes appropriate and effective communication strategies. Establishes professional and respectful interpersonal relationships. Contributes to the universal unit activities including, but not limited to, responding to call lights and telephones, passing meal trays and transporting patients. Constructively receives feedback and direction. Identifies and communicates learning needs to the unit director. Takes action to improve knowledge, skills and performance. Request’s assistance in planning and prioritizing activities as needed. Participates in self-review as requested by the unit director. Provides direct patient care as directed by the RN including all activities of daily living such as but not limited to bathing, feeding, transporting, toileting and ambulating patients. Maintains an environment conducive to patient safety and recovery including, but not limited to, completing safety checks, keeping the department and patient rooms clean and organized, cleaning department specific equipment, changing bed linens, emptying linen hampers, keeping hallways clear of equipment and returning equipment. Acquires and distributes supplies and equipment to facilitate patient care delivery including, but not limited to, performing messenger functions, ordering, charging/crediting supplies, setting up patient care equipment within the scope of the nursing assistant position and stocking patient rooms and unit supply areas. Delivers patient nourishments, fills water pitchers, and distributes patient mail. Performs the UPMC nursing core responsibilities for nursing assistants: ADLs (bathing, feeding, transporting, toileting, ambulating, turning and repositioning patients. PLUS point of care testing (inc. blood glucose), weights, vital signs, I&O, telemetry monitor application/reapplication, HAC & PSI prevention (TEDs/SCDs), and urine specimen collection. Provides diversional activities to reduce or prevent use of restraints. Documents in the medical record according to established procedures. Completes clerical functions as needed by department. Complies with safety policies and procedures including standard precautions and understands policies and procedures for blood borne pathogen exposure. Strictly adheres to all policies and practices relative to patient care and hospital related information. Responds within the scope of the nursing assistant role to emergent situations. Provide companionship/supervision one in one with patients as required. Performs in accordance with system-wide competencies/behaviors. Performs other duties as assigned.