The Patient Experience (PX) Representative will provide service excellence support with a strong and dedicated commitment to Patient Experience to all patients, their loved ones, and Sanitas professional and support staff. They will maintain a positive, patient, family and employee centered, problem-solving attitude by communicating with various customers toward creating an environment where engaged employees provide positive memorable experiences to our patients.

The Patient Experience Representative will play a key role contributing to a peaceful healing environment while contributing to enhanced communication and connection with our patients, their families, and Medical Center staff. PX Representative uses center-based practices related to culture enhancement, mentoring for personal and team effectiveness of patient and family centered care guiding principles and patient experience to result in ensuring a high performing unit culture leading to the delivery of a consistent exceptional patient experience.