Patient Financial Advocate

Position Highlights:

Position: Patient Financial AdvocateHourly Pay Range: $22.14 - $33.21. The hourly pay rate offered is determined by a candidate’s expertise and years of experience, among other factors.Location: Highland Park, ILFull TimeHours: Monday – Friday, 8:30am-5pmRequired Travel: Travel across the hospital campuses is required.

Job Summary:

The Oncology Patient Financial Advocate has accountability for the overall management of oncology patient financial concerns including insurance and Medicare denials and appeals, pre-certifications, charity care, ABNs, pharmaceutical programs, and other billing issues.  The Oncology Patient Advocate reports jointly to the Sr. Manager, Patient Registration in conjunction to the management team of the Kellogg Cancer Care Centers with the primary goal of reducing uncompensated care. Travel across the hospital campuses is required.

What you will do:

Knowledge and application of Endeavor policies and procedures that apply to job and area of responsibilityPre-certification Process Design and ManagementCoding Compliance and billing issuesCoordinate ABN processVerifies new patients' insurance coverage and identifies patients requiring Charity CareMedication assistance and reimbursementDesign and implement plans for uncompensated care reduction

What you will need:

Education: Bachelor’s degree or ten years of applicable experience required.Certification: n/aExperience: Minimum of 5 years’ experience in patient care setting with expert knowledge of billing and insurance, particularly in regard to Oncology.Unique or Preferred Skills: Demonstrated expertise in patient insurance and billing.  Experience in charity care negotiations, pharmaceutical company programs, and patient payment plan development. Computer knowledge to include Microsoft Word, Excel, Outlook, Access, Power Point.

Benefits (For full time or part time positions):

Career Pathways to Promote Professional Growth and DevelopmentVarious Medical, Dental, Pet and Vision optionsTuition ReimbursementFree ParkingWellness Program Savings PlanHealth Savings Account OptionsRetirement Options with Company MatchPaid Time Off and Holiday PayCommunity Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.  

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. 

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.