Position Summary: Performs clerical duties to ensure patients have access to the financial resources available to them. Responsible for preauthorization/precertification of Protocol plans and Therapy Plans being administered in the Ambulatory Infusion Center. The Patient Financial Advocate is responsible for insurance forms and updates, authorization /re-authorization of new or updated protocol/therapy plans, addressing insurance denials in collaboration with the insurance companies, business office. Education, License & Cert: Graduate of an associate’s program in medical office assisting or high school diploma. Familiarity with ICD‐10 coding and insurance knowledge preferred. Experience: Minimum of two years’ experience in an office setting. Essential Functions: + Works as liaison with insurance companies to ensure proper payment and reimbursement of treatment in the ambulatory infusion center. + Coordinates specialty pharmacy to ensure that patient has proper payment and reimbursement for specialty pharmacy medications. + Completes prior authorizations on medication and procedures that require it. + Monitors for insurance denials for chemotherapy agents; coordinates appeal process for same and assists patients to find alternate funding if unable to attain approval for a required medication or test. + Coordinates with scheduling to ensure timely scheduling of treatment for patients. Other Duties: Other duties as assigned. update 5-14-24 Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community. The Guthrie Clinic is an Equal Opportunity Employer that welcomes and encourages diversity in the workplace. The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.