**All the benefits and perks you need for you and your family:** · Benefits from Day One · Paid Days Off from Day One · Student Loan Repayment Program **Our promise to you:** Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **Schedule:** FT **Shift:** 8am – 4:30pm **Location: AdventHealth Hendersonville** **The role you’ll contribute:** Provides financial counseling to patients and families in accordance with the facility‘s policies. Assist patients/families with financial arrangements including financial assistance, for qualified patients, from outside Agencies. **The value you’ll bring to the team** + Answers all phone calls in a prompt and courteous manner while ensuring that all calls are attended to and not dropped or missed. + Reviews and answers all patient correspondence, via phone, mail, administration, and offices. + Creates and approves payment arrangements; reviews with patient different payment options and possible financial assistance, i.e., state and local agencies, indigent care. + Meets with patient/family to obtain satisfactory payment agreement for all parties. + Reviews patient charges; evaluates patient’s assets and liabilities to determine patient payment schedules. + Communicates with financial agencies, assist patients, regarding patient eligibility and/or financial settlement. + Monitors and maintains Work Items/CFUM’s for all facilities. + Prepares patient itemized bill upon request; explain charges, payments and adjustments. + Monitors patient accounts; initiates collection procedures when appropriated. Qualifications **The expertise and experiences you’ll need to succeed:** + High School graduates or equivalent required. + One year experience required in medical billing, collections and insurance. + Customer service, Must work well with others, EPIC experience, knowledge of insurances, basic computer skills (navigating spreadsheets, emails) This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location. **Category:** Patient Financial Services **Organization:** AdventHealth Hendersonville **Schedule:** Full-time **Shift:** 1 - Day **Req ID:** 24023558 We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.