The ministry's resource for knowledge on all government programs and financial assistance options. Responsible for maintaining thorough knowledge of all programs and shares information with Patient Access Specialists. Follows up on pending applications for any program and works with vendors and government agency representatives to ensure timely and accurate resolution of pending cases. Handles certain applications for highly specialized and complex programs from inception through to approval, if not handled by a vendor. Works closely and regularly with Case Management to follow up on in-house patients whose financial situation is unclear or has changed, since the time of admission. Serves patients in a professional, friendly, and respectful manner to promote sacred encounters.

Providence caregivers are not simply valued – they’re invaluable. Join our team at St. Joseph Hospital Eureka and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

1 year Hospital experience specific to patient registration, insurance verification, financial counseling or Business Office.

Preferred Qualifications:

Associate's Degree in Health Care or Business Administration. CHAM certification through the National Association of Healthcare Administrative Managers (NAHAM) upon hire. Experience in self-pay and third-party collections. Experience utilizing medical terminology in job setting. Experience with EPIC

Why Join Providence? 

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.