The AR Representative is charged with maximizing cash flow by making outbound calls on patient accounts. + Reconcile daily cash transactions posted into Facets. + Ensure group receipts are properly loaded into Facets based on established SLAs. + Update daily cash databases. + Validate ACH bank drafts. + Analyze monthly suspense report to ensure refunds and adjustments to member accounts occur in a timely manner. + Maintain the documentation and process flow for department policies and procedures. + Create and generate monthly department metric reports. + Create monthly transaction reports for Accounting. + Assist with processing beneficiarys requests for account reconciliation in relation to their payments, invoices and adjustments. + Assist in ad hoc assignments when needed. Requirements + A minimum of 2 years related work experience required + Strong verbal and written communication skills required + Strong data entry (Excel/Access) and typing skills required + Must have an understanding of Accounts Receivable + Knowledge of Medicare Part D beneficial, but not required + Verifiable High School Diploma or GED is required. + Bachelors degree in finance, accounting or business is preferred. As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws. #alljobs