Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Location

Job Description

K.S.A.'s:

1.    Minimum 5 years in hospital billing, collection and denials avoidance experience 
2.    High school graduate required; BS or BA preferred. 
3.    Experience with insurance eligibility and benefit verification, managed care and government payers. 
4.    Strong communication/listening skills.  
5.    Ability to make quick, accurate decisions on a daily basis. 
6.    Ability to handle stressful situations.
7.    Proficient computer skills and aptitude.  
8.    Strong interpersonal skills sufficient to work effectively with pediatric patients, families, physicians, nursing and other allied health and medical center personnel.  
9.    Problem solving ability and able to handle multiple priorities simultaneously.
10.    Ability to be a team player, able to work effectively with direct and indirect reporting relationships.  
 

Job Duties:

1.    Serves as a resource person for department.
2.    Demonstrates the Lurie service principles in all activities and acts as a role model for financial clearance team to help promote engagement and department cohesion. 
3.    Daily triage of work load, as needed, to available team members. Be in production working accounts and projects as staffing needs demand. 
4.    Management of assigned Epic WQs for follow up on outstanding accounts or denials. 
5.    Handles escalation situations and processes those situations requiring expert knowledge.
6.    Monitors and coaches staff to ensure competency and quality standards are met. 
7.    Coordinates the training and orientation of new staff with the department manager. 
8.    Provides input and feedback on department workflows and identifies opportunities for process improvement. 
9.    Participates in interviews and helps to select prospective employees. 
10.    Collaborates with IM and Project Coordinators to ensure computer systems support billing, collection and denial workflows.
11.    Leads and/or participates in project teams as appropriate related to implementation of new revenue cycle initiatives.
12.    Acts as Liaison between Hospital Billing and other Departments
13.    Provides input on strategy, planning, and implementation of new operations and systems.
14.    Other job functions as assigned.
 

Education

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

Medical, dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO), Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match

Various voluntary benefits:

Supplemental Life, AD&D and Disability

Critical Illness, Accident and Hospital Indemnity coverage

Tuition assistance

Student loan servicing and support

Adoption benefits

Backup Childcare and Eldercare

Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members

Discount on services at Lurie Children’s facilities

Discount purchasing program

There’s a Place for You with Us

At Lurie Children’s we embrace and celebrate diversity and equity in a serious way. We are committed to building a team with a variety of backgrounds, skills, and viewpoints — recognizing that diverse identities strengthen our workplace and the care we can provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging and allyship. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.  

Lurie Children’s and its affiliates are equal employment opportunity employers.  We value diversity and are committed to creating an inclusive environment for all employees.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.

Support email: candidatesupport@luriechildrens.org