Job DescriptionCedars-Sinai was awarded the Advisory Board Company’s Workplace of the Year which is an award that recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement. We also have a great benefits package and competitive compensation which explains why U.S. News & World Report has named us one of America’s Best Hospitals!Why work here?Beyond outstanding employee benefits including health and dental insurance,vacation, and a 403(b) we take pride in hiring the best employees. Our accomplished staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a dynamic, inclusive environment that fuels innovation.Is This Position for You?This position is an Administrative role working collaboratively with the Nurse Practitioners and providing customer service to patients and their families.A Little More About What You Will be DoingThe Medical Assistant Patient Navigator provides clinical and administrative support to nurses, physicians and allied health providers (Clinicians) working in the hospital licensed clinics. Functions may include patient interview, data collection, documentation in the medical record, and general administrative support. This position also includes functions within their scope of education/certification not to exceed what is permitted by Cedars-Sinai Medical Center policies, procedures and guidelines. Flexibility and ability to adapt to multiple specialty clinics is needed.Assists patients with the completion of forms, as neededCollectspatient history and documents in EMR appropriately. Acquires all results (films, test) prior to patient visitConducts appropriate hand-offs or reporting process as defined by program workflows and applicable policy.Participates in the patient check out process: facilitating follow-up tests, and referrals and may participate in obtaining prior authorizations to allow for timely scheduling of follow-up appointments to other providers.Maintains referral system and ensures accurate and timely follow through with all referrals generatedReduces the risk of health care acquired infection by aligning with current CDC guidelines and CSMC Hospital Acquired Infection prevention policy.Performs unit office procedures including all general administrative duties as required (i.e. scanning, filing, faxing, phones, courier duties, etc.).Establishes effective working relationships with cross-functional team(s)Cultivates and maintains strong customer relationships and rapport with stakeholders and/or client groupsEnsures practices and procedures are inclusive of interpersonal and cultural diversity
QualificationsEducationHigh school diploma or GED requiredGraduation from accredited California Medical Assistant school requiredExperienceAt least 3 year Medical Assistant experienceExperience in GI and or Digestive Diseases preferredLicenses/CertificationBasic Life Support (BLS) from American Heart Association or American Red Cross requiredMedical Assistant certification and/or diploma required
Req ID : 5650
Working Title : Patient Navigator - Digestive Disease Center - 8 Hour Days
Department : Digestive Disease Center
Business Entity : Cedars-Sinai Medical Center
Job Category : Clinical Operations
Job Specialty : Clinical Operations
Overtime Status : NONEXEMPT
Primary Shift : Day
Shift Duration : 8 hour
Base Pay : $28.45 - $44.10