As a Direct Admission Center Patient Placement Coordinator, you'll manage in-patient bed placement requests, ensuring timely placements and smooth direct admissions flow. You'll support Pre-Admit issue resolution, train staff on bedboard systems, and coordinate efforts among Patient Placement, Care Management, and Admitting teams. You'll also maintain accurate records and drive process improvements. **Responsibilities:** + Triage and escalate issues to the Administrative Nursing Coordinator in order to support flow and the safety of patient placement. + Ensure complete and accurate Pre-Admit Tracking information. + Adjust cancelled admissions by verifying changes with admitting, notifying the ANC/unit, and enters changes or cancellations into the Pre-Admit Tracking screen. + Make effective decisions within the scope of delegated authority + Serve as the main contact with Teletracking for the Pre-Admit application with respect to trouble shooting, upgrades etc + Prioritize and place patients into the appropriate unit assignment by using critical thinking skills, keeping within the department policies and guidelines, and maintaining sensitivity to each individual customer. + Oversee the flow of patients from ED, outlying facilities, physician offices, clinics and home to insure that the goals of an efficient and seamless entry into the facility occurs + Work as a liaison with MedCall to insure timely transfer of patients + Maintain customer confidence and protects the organization by keeping all information confidential. Schedule: Rotating 12 hours shifts; various start times between 5:30am to 10:30pm. Rotating days, weekends, and holidays. + Completion of of High School diploma or equivalent and post-high school education desired. + 2 years of minimum experience in patient placement, patient access required. + Must be able to demonstrate strong critical thinking skills, multi-tasking ability and customer service skills. **Licensure, Certifications, and Clearances:** + Act 34 **UPMC is an Equal Opportunity Employer/Disability/Veteran**