Patient Registration Specialist
Medical Center Hospital
Position Summary:
Performs all duties associated with the efficient registration of all patients accessing the facility.
Qualifications:
A. Education:
High School diploma or equivalent is required.
B. Training and Experience:
Prior experience in the medical field preferred. Knowledge of but not limited to admitting/registration process, receivables management, credit and collection laws, billing forms, medical billing regulations, insurance benefit calculations, HMO/PPO contracts, third party funding resources.
C. Job Knowledge:
Excellent Customer Service skills along with good verbal and written communication skills are required. General knowledge of medical business office practices. Must have basic clerical skills, typing, filing, and the ability to communicate with the public, providers, nurses and patients. Ability to work with computers, electronic devices, telephones, and fax machines. Must possess the ability to do multiple tasks simultaneously and pay close attention to detail. Must be able to handle confidential situations with tact. Adaptability to dealing with the public, patients and hospital staff beyond giving and receiving directions or instructions.
VI. Unusual Physical Demands and Working Conditions:
A. Extended periods of sitting, extensive data entry, and occasionally lifting no more than 50 lbs., such as files, paper, supplies, etc.
B. Ability to maintain composure when faced with difficult/stressful situations.
C. Varied work hours and rotating shifts may be required.
D. Weekend and/or Holiday rotation may be required.
E. Possible exposure to patients with infectious diseases.
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