Patient Relations Assistant/UKHC
University of Kentucky Federal Credit Union
Posting Details Job Title Patient Relations Assistant/UKHC Requisition Number RE48878 Working Title PRA - Imaging Services Department Name H3180:Imaging Services Work Location Lexington, KY Grade Level 06 Salary Range $16.20-24.82/hour Type of Position Staff Position Time Status Full-Time Required Education
Primary responsibilities include, but are not limited to; greeting patients, registration, insurance verification, cash handling, medical record preparation, scheduling appointments, procuring new patient records, communicating information with patients via the telephone and in person, and answering telephone. This position supports the efficient patient care and clinic initiatives for improving patient attendance and keeping attendance records. Skills / Knowledge / Abilities The ideal candidate will have extensive customer service experience and able to communicate in a calm and helpful manner during stressful and/or crisis situations. Should have the ability to pay high attention to detail; work with a teamwork mindset; have data entry skills and respect for confidentiality; be able to prioritize tasks efficiently; and work in multiple systems simultaneously. Does this position have supervisory responsibilities? No Preferred Education/Experience 3.5 years of experience required Deadline to Apply 01/28/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
HS
Click here for more information about equivalencies: https://hr.uky.edu/employment/working-uk/equivalencies Required Related Experience3.5 yrs
Required License/Registration/Certification None Physical Requirements The physical requirements for this position include regularly sitting at a computer workstation for extended periods of time with repetitive motion (such as typing); walking including pushing, pulling, and/or lifting up to 10lbs and occasional pushing, pulling, and/or lifting objects up to 50lbs. The conditions of work may involve regular exposure to loud noises, intermittent exposure to blood borne/airborne pathogens and combative/violent people, and occasional exposure to cuts and punctures. Shift Days, 8:00 am-5:00 pm, Monday-Friday, and other days and hours as needed. Job Summary This clinic seeks and individual to provide front desk registration in the outpatient clinic.Primary responsibilities include, but are not limited to; greeting patients, registration, insurance verification, cash handling, medical record preparation, scheduling appointments, procuring new patient records, communicating information with patients via the telephone and in person, and answering telephone. This position supports the efficient patient care and clinic initiatives for improving patient attendance and keeping attendance records. Skills / Knowledge / Abilities The ideal candidate will have extensive customer service experience and able to communicate in a calm and helpful manner during stressful and/or crisis situations. Should have the ability to pay high attention to detail; work with a teamwork mindset; have data entry skills and respect for confidentiality; be able to prioritize tasks efficiently; and work in multiple systems simultaneously. Does this position have supervisory responsibilities? No Preferred Education/Experience 3.5 years of experience required Deadline to Apply 01/28/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
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