The incumbent in this role will be responsible for providing constant observation for assigned patients. Responsible to remain actively engaged with the patient when they are not resting and monitoring the patient for safety and assisting care provider staff as appropriate.

Essential Job Functions

• Provides constant observation by remaining at the bedside assigned to and remaining alert and focused on the patient. Adapts environment to provide maximum comfort for patient:
Room temperature
Room lighting
Noise levels (generally quiet with low stimulation)
• Calms the patient as needed and provides diversional activities/distractions such as reading, games, activity apron, television, radio, coloring, or taking the patient for a walk as allowed.
• Maintains a safe room environment by keeping room free of obstacles and ensuring patient’s personal items are kept within reach (i.e., call light, bed side stand, glasses, etc).
• Helps patients that can walk with minimal assist to the restroom, helping with use of a walker, pushing a wheelchair, etc.
• Assists Certified Nursing Assistants or other care providers with simple tasks such as bed making, filling water pitchers as appropriate, or keeping the room orderly.
• Identifies needs and sets goals for own growth and development; meets all mandatory organizational and departmental requirements.
• Maintains competency in all organizational, departmental and outside agency environmental, employee or patient safety standards relevant to job performance.
• Performs other duties as assigned or needed to meet the needs of the patient/department.
• a) May be requested to assist with transporting or transferring patients
• b) May be requested to assist with various clerical tasks such as filing charts
• c) May be requested to assist with stocking supplies
• Supports and models behaviors consistent with Billings Clinic’s mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.
• Performs all other duties as assigned or as needed to meet the needs of the department/organization.

Minimum Qualifications

Education
• High School or GED preferred

Experience
• Must be sixteen (16) years of age
• Prior patient related experience desirable, but not required (i.e., Medical Assistant, Unit Clerk, housekeeping staff)

Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered