Hartford, Connecticut, USA
43 days ago
Patient Service Coordinator - Epilepsy
Work whereevery momentmattersEvery day almost Hartford HealthCare employees come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticuts most comprehensive healthcare networkHartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between Our physician led medical group enjoys an excellent reputation with patients and the medical community offering primary care urgent care and more than different specialtiesJob DescriptionResponsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experiencemiddot Answers incoming calls promptly and professionally and triages clinical or non clinical matters based on their prioritymiddot Schedules appointments for various neurology subspecialtiesmiddot Ensures schedule utilizationmiddot Reviews and transcribes incoming referrals to the Epilepsy Centermiddot Reviews and distributes incoming faxes and mailmiddot Supports the front desk by checking in patients collecting co pays verifying insurances and moremiddot Orders office supplies for the Epilepsy CenterAs a Patient Service Coordinator for the Epilepsy Center you will work with a great team of physicians physician assistants and advance practice registered nurses Within this position there is great support from colleagues and leadership to ensure your success within the role We are looking for a candidate who is ambitious reliable and a team player who is ready to learn There is ample opportunity for growth within Hartford HealthCare and the Ayer Neuroscience Institute and this role will prepare you for that next stepWork whereevery momentmattersEvery day almost Hartford HealthCare employees come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticuts most comprehensive healthcare networkHartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between Our physician led medical group enjoys an excellent reputation with patients and the medical community offering primary care urgent care and more than different specialtiesJob DescriptionResponsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experiencemiddot Answers incoming calls promptly and professionally and triages clinical or non clinical matters based on their prioritymiddot Schedules appointments for various neurology subspecialtiesmiddot Ensures schedule utilizationmiddot Reviews and transcribes incoming referrals to the Epilepsy Centermiddot Reviews and distributes incoming faxes and mailmiddot Supports the front desk by checking in patients collecting co pays verifying insurances and moremiddot Orders office supplies for the Epilepsy CenterAs a Patient Service Coordinator for the Epilepsy Center you will work with a great team of physicians physician assistants and advance practice registered nurses Within this position there is great support from colleagues and leadership to ensure your success within the role We are looking for a candidate who is ambitious reliable and a team player who is ready to learn There is ample opportunity for growth within Hartford HealthCare and the Ayer Neuroscience Institute and this role will prepare you for that next stepmiddot High school diploma or equivalent preferredmiddot Relevant experience in a fast paced medical office highly preferredmiddot Epic experience preferredmiddot Spanish speaking is preferredmiddot Positive customer focused approach with commitment to providing excellent patient caremiddot Ability to adapt quickly in a fast paced environment juggling multiple competing tasks and demandsmiddot Proven ability to work effectively in a team environmentmiddot Excellent verbal communication skills Ability to communicate in other languages highly desirablemiddot Strong computer skills Solid working knowledge of Microsoft Office softwaremiddot Basic working knowledge of medical terminologymiddot Ability to travel independently to satellite offices with or without advanced noticemiddot Strong working knowledge of insurance requirementsWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour momentmiddot High school diploma or equivalent preferredmiddot Relevant experience in a fast paced medical office highly preferredmiddot Epic experience preferredmiddot Spanish speaking is preferredmiddot Positive customer focused approach with commitment to providing excellent patient caremiddot Ability to adapt quickly in a fast paced environment juggling multiple competing tasks and demandsmiddot Proven ability to work effectively in a team environmentmiddot Excellent verbal communication skills Ability to communicate in other languages highly desirablemiddot Strong computer skills Solid working knowledge of Microsoft Office softwaremiddot Basic working knowledge of medical terminologymiddot Ability to travel independently to satellite offices with or without advanced noticemiddot Strong working knowledge of insurance requirementsWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour moment
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