**Job Description** Founded in 1921, Straub Medical Center includes a 159-bed hospital in Honolulu, a network of neighborhood clinics and a visiting specialist program that reaches throughout the state of Hawai'i. With over 200 physicians who are leaders in their fields, Straub provides its patients with diagnoses and treatments for more than 32 different medical specialties, including bone and joint, heart, cancer, endocrinology/diabetes, family medicine, gastroenterology, geriatric medicine, internal medicine, vascular and urology. Straub is home to the Pacific Region’s only multidisciplinary burn treatment center. The hospital consistently brings new technologies and innovative medical practices to Hawai'i, such as minimally invasive cardiac surgery and total joint replacement. Straub is proud to bring Mililani and nearby residents the best in medical care for the entire family at a convenient, close-to-home location. As Straub patients, our clients have access to over 300 specialists and all the services of Straub Hospital. At the Mililani Family Health Center our services include: diagnosis and treatment of illness and injury for infants, children, adolescents and adults; periodic physical examinations for children and adults; complete obstetrics/gynecology and family planning services; lab testing and on-site X-ray and mammography services and routine immunizations. The Administration team works to ensure that all these services are delivered and managed in an effective manner with friendly customer service. If you are highly organized and have a talent for coordinating multiple areas in a single department, you could be the ideal candidate for our Lead Patient Service Representative position. In this role, you will coordinate work activities and staffing at Straub Mililani, including training and maintaining of master schedules; processing of professional/technical fees generated by department providers; interviewing, registering, admitting, updating and creating patients’ medical records; and acting as a liaison between patients and the professional staff by facilitating clerical and reception responsibilities and assisting in administrative tasks. We are looking for someone with exceptional planning and communication skills, the ability to work in a collaborative, team-oriented environment and a commitment to delivering the highest quality health care to Hawai‘i’s people. **Location:** Straub Medical Center Mililani, Honolulu, HI **Work Schedule:** Day - 8 Hours **Work Type:** Full Time Regular FTE: 1.000000 **Bargaining Unit:** Non-Bargaining Starting Hourly Rate: 26.64 **Exempt:** No **Minimum Qualifications:** High school or equivalent. Two (2) years clerical support experience in a health care setting including medical insurance and collection experience. **Preferred Qualifications:** Associate's degree in business administration and/or related field. International Classification of Diseases 10th edition (ICD-10)and Current Procedural Terminology (CPT) certification. Medical terminology experience. MS Office Suite (Word, Excel, Power Point, Outlook) experience. EOE/AA/Disabled/Vets Hawai‘i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. The pay rate, if displayed, is the minimum hourly rate for the position. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity. **Position** Patient Service Rep, Lead - Mililani, Administration **Category** Administrative **Employment Type** Employee **Location** Straub Medical Center, Honolulu, HI **Req ID** 26238