Position Summary

Responsible for greeting patient processing paperwork for visits, scheduling appointments, providing patient assistance, collecting appropriate co-pays, obtaining authorization for visits and procedures, answering phones, taking messages and or refers to appropriate employee in a timely manner, and special projects as needed for Pain management, Palliative care and Anesthesia services

Primary Position Responsibilities

1. Completes intake and schedules and register patients

2. Responsible for communication interdepartmental and intradepartmental. Provides information to patient and families

3. Completes all insurance responsibilities for efficient reimbursement.

4. Performs clerical duties

Qualifications

Minimum Education:

Required:

HS Diploma or Equivalent

Minimum Years of Experience (Amount, Type and Variation):

Required:

Exposure to a medical facility with experience in appointments, registration, and insurance authorization.

License, Registry or Certification:

Required:

None

Knowledge, Skills and/or Abilities:

Required:

Telephone etiquette, organizational skills, ability to adjust and deal effectively with frequent interruptions and workload. Good communication skills, detailed oriented, multi-tasking skills, computes, fax, copiers and general office equipment.

Preferred:

Competent use of Microsoft applications