Patient Service Representative
Hunterdon Health
Position Summary
Provides a high level of customer service to patients. Responsible for all non clinical aspects of patient care.
Primary Position Responsibilities
Registration/Checkout
Electronic Health Record
General Office Duties
Meeting Attendance
Work Contact Group (Internal/External)
HMC Employees, Providers, Patients & Families, Visitors, Vendors/Representatives
Reporting Relationships
Reports to (position):
Office/Practice Manager, Front Office Coordinator and/or Supervisor, Practice Director, Operations Manager
Supervises (position(s):
None
Qualifications
Minimum Education:
Required:
High School Diploma or Equivalent
Preferred:
None
Minimum Years of Experience (Amount, Type and Variation): Required: None Preferred: One year of medical office experience
License, Registry or Certification: Required: None Preferred: None
Knowledge, Skills and/or Abilities: Required: Excellent communication skills, detail oriented, multi-tasking skills, telephone etiquette Preferred: Knowledge of general office equipment
Minimum Years of Experience (Amount, Type and Variation): Required: None Preferred: One year of medical office experience
License, Registry or Certification: Required: None Preferred: None
Knowledge, Skills and/or Abilities: Required: Excellent communication skills, detail oriented, multi-tasking skills, telephone etiquette Preferred: Knowledge of general office equipment
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