Detroit, Michigan, USA
26 days ago
Patient Service Representative DMC Urology & Men's Health Center
Responsibilities:

Essential Job Responsibilities:   

Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.   

Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.  

Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner.   

Greeting patients entering the physician practice.   

Answering office phones, making appointments, confirming appointments and rescheduling when necessary.   

Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.   

Assists in checking out patients and assists them with referral processing and scheduling process   

Collects co-pays and posts charges.   

Charge entry and patient balance processing.   

Distributes information to patients regarding office policies, procedures, information about the practice,   

Explain and enroll patients in the patient portal.   

Additional responsibilities as needed.  

Qualifications

Education  

Required: High school diploma/GED.  

Preferred: Completion of medical office assistant program   

Experience  

Required: Must have 1 year of working in a medical office setting  

Certifications  

Preferred: Healthcare management/administration certification 

Tenet Healthcare/TPR complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law. 

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Description

Summary:

Medical office position responsible for front office processes in the physician practice 

2403034779
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