Position Summary

Provides a high level of customer service to patients. Responsible for all non clinical aspects of patient care.

Primary Position Responsibilities

Rev Cycle, Insurance Eligibility and Payments Registration and Checkout Scheduling Electronic Health Record General Office Duties

Work Contact Group (Internal/External)

HMC Employees, Providers, Patients & Families, Visitors, Vendors/Representatives

Reporting Relationships

Reports to (position): Office/Practice Manager, Front Office Coordinator and/or Supervisor, Practice Director, Operations Manager Supervises (position(s): None

Qualifications

Minimum Education: Required: High School Diploma or Equivalent Preferred: None
Minimum Years of Experience (Amount, Type and Variation): Required: None Preferred: 1-3 years experience in a Medical Office
License, Registry or Certification: Required: None Preferred: None
Knowledge, Skills and/or Abilities: Required: Excellent communication skills, detail oriented, multi-tasking skills, telephone etiquette Preferred: Knowledge of general office equipment