Patient Service Specialist Job ID 313856 Location US-DE-Wilmington Experience (Years) 0 Category Administrative - Administrative Services Street Address 2401 Pennsylvania Avenue Company NovaCare Rehabilitation Position Type Full Time Overview

Position: Patient Service Specialist

Location: Wilmington, DE

Type of Employment: Full-time

Schedule: Weekdays (Hours Vary), 2 evenings until 7pm

Compensation: Starting at $18/hr pending experience

 

When patients enter our outpatient physical therapy center in Wilmington, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

 

Check out the video below for additional insight into the work of our Patient Service Specialists! 

 

Responsibilities

 

Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check outSchedule patient appointments in person and via phoneRegular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development teamCollect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications Qualifications

Minimum:

High School Diploma or GEDInsurance Verification Experience

Preferred:

1 Year Front Desk experienceHealthcare experience Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.