Patient Service Specialist - Medical Front Office Job ID 312574 Location US-TX-Irving Experience (Years) 1 Category Administrative - Administrative Services Street Address 1215 Kinwest Parkway, Suite 110 Company Baylor Scott & White Institute for Rehabilitation - Outpatient Position Type Full Time Overview

Baylor Scott & White Institute for Rehabilitation

Location: Irving (Kinwest), TX 

 

Patient Service Specialist (PSS) 

 

 Hours: vary between Monday - Friday 7am - 7pm

Must be available to work an opening shift 2-3 day week and close 2-3 days a week

 

Full Time

 

Compensation depends upon candidate’s years of experience and internal equity.

This is an entry-level position.

Starting salary: $18 - $25 per hour based off experience

 

Benefits of becoming a Patient Service Specialist with us:

We strive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

Health, Dental, and Vision insurance; Life insurance; Prescription coveragePaid Time Off (PTO) and Extended Illness Days (EID)A 401(k) retirement plan with company matchShort and Long Term DisabilityPersonal and Family Medical LeavePSS Ladder Program

*Eligibility and effective dates vary

Responsibilities

Looking for a customer service, detail oriented individual who is able to work in a fast paced environment. Tasks include check in, check out, insurance verifications, scheduling, reports, faxing and scanning, and other office duties. Must be available to work an opening shift 2-3 day week and closed 2-3 days a week. 

Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence. Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies. Collects towards patient responsibility at each visit.Scan and maintain medical documents.Reconciles and posts charges daily and other reporting to ensure clean claim processing.Responds to all request for information from patients, other department and physicians.  Maintains office, orders supplies and manages mail.Willingness to adjust schedule to center needs.Travels Attends all mandatory meetings and in-service education programs.Travels to non-home location center or other site for coverage when necessary. Qualifications HS diploma or GED is required

Preferred Experience

Customer service experience Knowledge of insurance verification Healthcare, medical, or dental office administration Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.