Baylor Scott & White Institute for Rehabilitation
McKinney TX (Lake Forest)
Patient Service Specialist (PSS)
Hours vary: 7:00am - 7:00pm
Full Time / Monday-Friday
Compensation depends upon candidate’s years of experience and internal equity.
This is an entry-level position.
Starting salary: $18 - $22 based off experience
Eligibility and effective dates vary
Benefits of becoming a Patient Service Specialist with us:
We strive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.
Health, Dental, and Vision insurance; Life insurance; Prescription coveragePaid Time Off (PTO) and Extended Illness Days (EID)A 401(k) retirement plan with company matchShort and Long Term DisabilityPersonal and Family Medical LeavePSS Ladder Program Responsibilities ResponsibilitiesCoordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence. Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies. Collects towards patient responsibility at each visit.Scan and maintain medical documents.Reconciles and posts charges daily and other reporting to ensure clean claim processing.Responds to all request for information from patients, other department and physicians. Maintains office, orders supplies and manages mail.Willingness to adjust schedule to center needs.Travels Attends all mandatory meetings and in-service education programs.Travels to non-home location center or other site for coverage when necessary. QualificationsMinimum Qualifications
High School Diploma or equivalent requiredPreferred Experience
Customer service experience Knowledge of insurance verification Healthcare, medical, or dental office administration Additional DataSelect Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.