Patient Service Specialist - Medical Front Office Job ID 314538 Location US-TX-Plano Experience (Years) 1 Category Administrative - Administrative Services Street Address 4825 Alliance Blvd Company Baylor Scott & White Institute for Rehabilitation - Outpatient Position Type Full Time Overview

Baylor Scott & White Institute for Rehabilitation

Location: Plano Alliance, TX 

 

Patient Service Specialist (PSS)

 

 Hours: vary between Monday - Friday 7am - 7pm

 

Full Time

 

Compensation depends upon candidate’s years of experience and internal equity.

This is an entry-level position.

Starting salary: $18 per hour based off experience

 

Benefits of becoming a Patient Service Specialist with us:

We strive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

Health, Dental, and Vision insurance; Life insurance; Prescription coveragePaid Time Off (PTO) and Extended Illness Days (EID)A 401(k) retirement plan with company matchShort and Long Term DisabilityPersonal and Family Medical LeavePSS Ladder Program

*Eligibility and effective dates vary

Responsibilities

Seeking full time Patient Service Specialist (PSS) to join growing team at large multi-disciplinary clinic. Ideal candidate is proactive, a serving team member, and collaborates to solve problems and can provide outstanding customer service and attention to details in a fast paced environment. A team player who is flexible, organized, and adaptable. We process referrals, schedule patients, complete intake process & data entry, insurance verification, authorizations and review of benefits with patients, copay collection, arriving and re-scheduling patients, billing reports, closing report and other tasks as needed. Clinic hours are 7-7 M-TH and 7-5 on Fridays. Candidate is expected to do one opening and one closing shift at a minimum. Shifts vary with start times of 7:00, 8:30, and 10:30 as needed. 

 

Greets patientsAnswers phonesPatient intake and data entryInsurance verification and pre-authorizationSchedules patient appointmentsOperates front office of outpatient centersSupports therapists and therapy assistantsDaily cash balancing and weekly banking deposits Qualifications HS diploma or GED is required

Preferred Experience

Customer service experience Knowledge of insurance verification Healthcare, medical, or dental office administration Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.