15131BR FTE: 1.0 Shift: Day/PM shift Compensation: Commensurate with experience. Hours Per Week: 40 Weekends: Benefit Eligible The Patient Services Representative/Community Specialist facilitates the functioning of the Child and Adolescent Psychiatry Unit program in a variety of supportive functions to include, but not be limited to, the following: + Child and Adolescent facility front entrance reception desk reception + Support for the Child/Adolescent Intensive Outpatient Services (IOS) program. + Facilitates outpatient registration and supports authorization processes. + Provides professional staff clerical assistance and support in conjunction with the department Administrative Assistant. + Secretarial support as assigned. Why UnityPoint Health?  + Commitment to our Team – We’ve been named a  Top 150 Place to Work in Healthcare 2022 (https://www.unitypoint.org/press-releases-article.aspx?id=5d699a8a-8983-4b72-a5d2-8965fe05e15c&UnityPoint+Health+Named+Among+150+Top+Places++to+Work+in+Healthcare)   by Becker’s Healthcare for our commitment to our team members.  + Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience  a culture (https://www.unitypoint.org/our-culture.aspx)   guided by uncompromising values and unwavering belief in doing what's right for the people we serve.  + Benefits – Our competitive  Total Rewards (https://uphtotalrewards.com/)   program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  + Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.  + Development – We believe equipping you with support and  development opportunities (https://uphtotalrewards.com/my-personal-growth/)   is an essential part of delivering a remarkable employment experience.  + Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.    Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work.  https://dayinthelife.unitypoint.org/   Required Qualifications: + High School Diploma or equivalent + Experience in a customer service or administrative support role in a healthcare setting. + CPR + Knowledge of general MS office systems including Outlook, Word and Excel. + Proficiency with keyboarding. + Customer service experience + Effective verbal and written communication skills + CPI Training within 90 days of hire. + Use of usual and customary equipment used to perform essential functions of the position. Preferred Qualifications: + Once or more years of experience in a Mental Health setting. + Knowledge of registration processes, Epic Cadence program. + Knowledge of medical terminology. EEO/M/F/D/V