Enjoy what you do while contributing to a company that makes a difference in people’s lives. Florida Reproductive Specialists by IVF Florida is backed by one of the premier fertility centers in the United States. We continually seek experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward. 

We have an immediate opening for a full-time Patient Services Coordinator in our Jacksonville, FL office. The schedule is Monday-Friday 6:30am to 3:00pm with 2 weekends a month 7am-4pm. 

How You'll Contribute: 

We always do whatever it takes, even if it isn’t specifically our “job.” In general, the Patient Services Coordinator is responsible for:

Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information Optimize patients' satisfaction, provider time, and treatment room utilization by assessing minimum patient needs and scheduling accordingly Schedule appointments Address customer/patient issues and ensure effective short-term and long-term resolutions Provide timely feedback to the practice regarding service failures or patient concerns Consult with patients regarding their benefits, coverage and financial options Greet patients and visitors to the office and provide a high level of customer service

What You'll Bring:

High School Diploma required, Associate degree preferred Minimum 1 year experience in a hospital or medical setting preferred Women's health, OB/GYN, or Fertility experience preferred Strong technical and clinical assessment skills Ability to access, input, and retrieve information from a computer Ability to work independently and demonstrate good judgment Ability to communicate accurately and concisely

More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.  

What We Offer: 

Competitive pay + bonus Comprehensive training Ability to make an impact in the communities we serve

At Florida Reproductive Specialists by IVF Florida, we promote and develop individual strengths to help staff grow personally and professionally. Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) – guide us daily to work hard and enjoy what we do. We’re committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!