Performs receptionist, registration, and clerical duties associated with direct and scheduled patient admissions to Radiation Oncology.

Reports to: Office Manager

Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.Drag Edit DeleteDistributes and explains forms, documents, and educational handouts to patients or family members.Drag Edit DeleteMeets with patient or patient's caregiver before or after admission to exchange necessary information and documentation. Provides explanation of process and addresses concerns and questions.Drag Edit DeleteCommunicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.Drag Edit DeleteMaintains an acceptable registration error rate & collections goal.Drag Edit DeleteSchedules patients for follow-up appointments after completion of radiation treatmentsDrag Edit DeleteReceives, screens, and routes visitors and telephone calls. Responds to, escalates, and follows up on inquiries and problems as appropriateDrag Edit DeleteGenerates monthly quality assurance reports for cancelled or no-show patient appointments and documents information appropriately in the medical record.Drag Edit DeleteTrained to serve as back up to the Operations Facilitator.
Minimum Education
High school diploma or equivalent - RequiredDrag Edit DeleteMinimum Education
Two years college or medical office specialist education - PreferredDrag Edit DeleteRequired Skills
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Must be able to function appropriately in a multi-task setting. General understanding of medical terminology and medical insurance.Drag Edit DeleteMinimum Work Experience
Minimum six (6) months medical office/hospital business experience in insurance billing procedures - Required.
Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran