About Our Company:

At AstraZeneca, we pride ourselves on crafting a collaborative culture that champions knowledge-sharing, daring thinking, and innovation – ultimately providing employees with the opportunity to work across teams, functions and even the globe.

Recognizing the importance of individualized flexibility, our ways of working allow employees to balance personal and work commitments while ensuring we continue to build a strong culture of collaboration and partnership by engaging face-to-face in our offices 3 days a week. Our head office and BlueSky Hub in downtown Toronto are purposely crafted with collaboration in mind, providing space where teams can come together to strategize, brainstorm, and connect on key projects.

Our dedication to sustainability is also central to our culture and part of what makes AstraZeneca is a great place to work. We know the health of people, the planet and our business are interconnected which is why we’re taking bold actions to address some of the biggest challenges of our time, from climate change to access to healthcare and disease prevention.

Summary of Position:

We believe in making a positive impact for patients. As a key member reporting to the Senior Manager of Patient Support Strategy, you will play an integral role in developing the Patient Centre of Excellence capability.

What You’ll Do:

Lead, implement, and support the AstraZeneca Patient Services Team to ensure seamless delivery to patients and key partners, positioning AstraZeneca as an innovative leader in the field.Collaborate actively with cross-functional teams to use insights and adapt to market dynamics, prioritizing a seamless, patient-first approach.Identify, manage, and enhance third-party vendor relationships to drive innovation and efficiency, positively impacting the patient journey.Contribute to building and designing a comprehensive Patient Services vision and strategy across therapeutic areas to enhance patient success.Stay fully informed about current market dynamics, policies, and competitors from a patient programs and services perspective.Forge external relationships with customers and organizations crucial to the disease area, working closely with key external leaders to implement projects that optimize patient management and outcomes.Partner with the Senior Manager of Patient Support Strategy to manage budgeting, procurement, and financial reconciliations, ensuring adherence to contracts with third-party vendors.Develop, assess, and drive the success of assigned patient services programs.Support the development and implementation of a governance model for the patient services process, including issue management across all portfolios.

What We’re Looking For:

5-7 years of experience in Patient Support Programs or the pharmaceutical industry, with proven expertise in launching and operationalizing patient services/support programs at the vendor level—considered a strong asset.Post-secondary education, preferably in health sciences.Deep understanding of the Canadian payer landscape.Demonstrated ability to lead without formal authority, embodying an entrepreneurial spirit with a passion for patient-centric care.Capable of tackling complex challenges in ambiguous and ever-changing environments.Self-driven, highly motivated, and committed to achieving results at an exceptional standard.Proficient in project management, time and financial management, analysis, communication, and interpersonal interaction.Highly adaptable, and a strong advocate for change, with the ability to influence both internally and externally.Effective in highly collaborative, matrixed settings with a cross-functional approach.Detail-oriented and organized, with the ability to execute tasks meticulously.

Who We Are:

Great People want to Work with us! Find out why:

GTAA Top Employer Award for 10 yearsTop 100 Employers AwardCanada’s Most Admired Corporate CultureLearn more about working with us in CanadaView our YouTube channel

At AstraZeneca, we are at the forefront of shaping the future of healthcare. Our unique position as medical leaders allow us to drive innovation and make significant contributions across the healthcare ecosystem. We thrive on collaboration, leveraging our scientific knowledge and business acumen to bring new ideas to life. Our commitment to evidence generation and external scientific engagement ensures that we remain leaders in the field. By developing and delivering our science to patients in need, we help reinvest back into research and support our scientific innovations. Join us in making a meaningful impact on patients' lives while advancing your career in an inspiring environment.

Ready to make a difference? Apply now!

AstraZeneca is an equal opportunity employer that is committed to diversity and inclusion and providing a workplace that is free from discrimination. AstraZeneca is committed to accommodating persons with disabilities. Such accommodation is available on request in respect of all aspects of the recruitment, assessment and selection process and may be requested by emailing AZCHumanResources@astrazeneca.com.

Date Posted

13-Feb-2025

Closing Date

28-Feb-2025

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.