Patient Services Rep Req #: 0000180402
Category: Clerical / Administrative Support
Status: Full-Time
Shift: Day
Facility: Monmouth Medical Center
Department: MH Adult Op
Location: Monmouth Medical Center, 300 Second Avenue, Long Branch, NJ 07740

Job Overview:

Patient Service representative performs various front desk/ administrative duties in order to ensure patient and staff satisfaction and timely service delivery.

Qualifications:

Required:

High School Diploma/ Vocational High School Graduate or possession of an approved High School EquivalencyOne-year experience in clerical or receptionist work thorough knowledge of modern office methods, practices, equipment and ability to perform confidential and complex clerical tasks

.

Preferred:

Experience working with urban populations of multiple ethnic and cultural backgroundsGood oral and written communication skillsbi-lingual Spanish

Scheduling Requirements:

Full Time Day

Essential Functions:

Greets patients and visitors in a courteous and friendly mannerAnswer a high volume of incoming calls promptly, transferring calls to staff as needed Responsible for scheduling and coordinating patient appointmentsAssist with maintaining and updating provider schedule on scheduling system as needed, Verify insurance of patients prior to their appointments to identify patients with non-participating plans and resolve any surrounding issues prior to their appointmentsRegister patients in a timely manner, verify patients full legal name spelling and date of birth, and accurately input all required information into the patient registration systemMaintain and update professional knowledge and proficiency through continuing education, staff meetings, workshops, and serving on special committees

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

Paid Time Off (PTO) Medical and Prescription Drug InsuranceDental and Vision InsuranceRetirement PlansShort & Long Term DisabilityLife & Accidental Death InsuranceTuition ReimbursementHealth Care/Dependent Care Flexible Spending AccountsWellness ProgramsVoluntary Benefits (e.g., Pet Insurance)Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered,

high-quality academic medicine in a compassionate and equitable manner, while delivering

a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer

RWJBarnabas Health is an Equal Opportunity Employer