Performs a variety of duties to support administration of the assigned department(s). Reports to: Director - Rehab Services Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy. Drag Edit Delete Distributes and explains forms, documents, and educational handouts to patients or family members. Drag Edit Delete Meets with patient or patient's caregiver before or after admission to exchange necessary information and documentation. Provides explanation of process and addresses concerns and questions. Drag Edit Delete Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement. Drag Edit Delete Verifies insurance benefits and obtains precertification/authorization as necessary. Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up. Drag Edit Delete Maintains current knowledge of all rules and regulations governing third party admissions/registrations and pre-certification requirements Drag Edit Delete Maintains an acceptable registration error ratio & collection goal. Drag Edit Delete Composes, types, and transcribes correspondence, forms, reports, presentation materials and other written communications. Drag Edit Delete Receives, screens, and routes visitors and telephone calls. Responds to, escalates, and follows up on inquiries and problems as appropriate. Drag Edit Delete Schedules/coordinates meetings, conferences, special events, appointments and travel arrangements. Drag Edit Delete Maintains assigned calendar(s). Drag Edit Delete Maintains files and office equipment. Drag Edit Delete Orders and stocks supplies. *Minimum Education* High school diploma or equivalent - Required Drag Edit Delete *Required Skills* Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Drag Edit Delete *Minimum Work Experience* One year hospital or physician office experience with emphasis on medical insurance and collections/accounts receivable - Required. Experience in Outpatient setting - Preferred **Job:** **Administration/Clerical* **Organization:** ** **Title:** *Patient Services Rep-Rehab PRN* **Location:** *Tennessee-Gallatin* **Requisition ID:** *7457-11739*