Patient Services Representative Req #: 0000181685
Category: Billing/Collections/Registration
Status: Per Diem
Shift: Day
Facility: Jersey City Medical Center
Department: Nursing Antenatal Testing
Location: Jersey City Medical Center, 355 Grand Street, Jersey CIty, NJ 07302

Job Overview:

The Patient Access Representative position plays a key role in the health system in providing excellent customer service while ensuring timely throughput and capturing all necessary data timely. The Patient Access Representative is responsible to greet all patients in a timely and friendly manner. A core function of this position is to ensure that all customers, external and internal, are treated with the highest level of respect.

Qualifications:

Required:

High School Diploma1- 2 years experience in office setting/patient relations

Preferred:

Knowledge in all aspects of registration, Non-Federal and Federal billing regulations, and state programs such as Charity Care Medical terminology and computer skills

Scheduling Requirements:

Shift working: Day shiftPer Diem

Essential Functions:

Performs patient check-in and check-out functions.Answers routine questions in person and over the telephonePerforms basic clerical functions such as copying, scanning, faxing, sorting, and distributing mail.Creates and maintains health record information, files, and organizes as needed.Coordinates with insurance providers and handles pre-authorizations and certifications as necessary.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

Paid Time Off (PTO) Medical and Prescription Drug InsuranceDental and Vision InsuranceRetirement PlansShort & Long Term DisabilityLife & Accidental Death InsuranceTuition ReimbursementHealth Care/Dependent Care Flexible Spending AccountsWellness ProgramsVoluntary Benefits (e.g., Pet Insurance)Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer

RWJBarnabas Health is an Equal Opportunity Employer