Patient Services Representative- Emergency Department- Full Time- Evenings\/Nights\n

Cayuga Health System began by joining two longstanding, independent hospitals into a cohesive health-care network providing seamless, comprehensive, community centered care for the residents of central New York. With the recent affiliation of Arnot Health and the establishment of Xtensys, an organization focused on the integration and strategic operations of this expanding health system, we are poised to become the premier care organization across New York.\n

Patient Service Representatives needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.\n

Roles and Responsibilities:\n\nPatient intake, such as greeting and check-in patients\/verifying\/updating patient demographics\nAssist patients with filling out consent forms\nReceive and process cash and credit card payments for medical services rendered\nInitiate calls, pages, and triage phone calls. \nAssists in admissions, discharges, transfers and fulfills other customer service or clerical duties\n\n

Required Skills and Experience:\n\nHigh school or equivalent experience\nBLS-Will provide if needed\n\n

Preferred Skills and Experience:\n\nProficient in Microsoft Office Suite (Word, Outlook)\nKnowledge of medical terms and practices \n\n

Physical Requirements:\n\nFrequent hand and finger use (e.g., to operate a computer keyboard).\nLifting and carrying items up to 40 lbs. (e.g., boxes, equipment, IV solutions), with or without reasonable accommodation.\nAbility to stoop, kneel, or crouch for tasks such as retrieving items from lower shelves or filing in low drawers.\nAbility to sit, stand, or walk for extended periods, as the position may require (estimated 80% standing\/20% sitting)\nCapacity to operate job-related equipment, with or without reasonable accommodation.\n\n

Location and Travel Requirements:\n\nOnsite at Cayuga Medical Center: 101 Dates Drive, Ithaca, NY 14850\nShift: 2x 8hr and 2x 12hr shifts ranging between 3pm and 7am per week, rotating weekend and holidays\n0% Travel can be expected in this role\n\n

Pay Range Disclosure:\n\nStandard Rate of $19.50 per hour plus benefits \n\n

OR \n\nEnhanced Rate of $21.93 per hour w\/o benefits \n\n
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Cayuga Health System and its affiliates are committed to treating all patients, providers, staff, and volunteers equitably and with dignity, ensuring the highest levels of safety, care, and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all.\n

We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics.\n

If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at talentacquisition@cayugahealth.org.