At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies, and research protocols. We have a commitment to our employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.
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OverviewThe Labor and Delivery unit has 6 labor rooms, 1 treatment room, and 2 high risk maternal advanced care beds. There are also 2 designated operating rooms and 2 PACU bays. The unit specializes in labor and delivery of uncomplicated and high-risk pregnancies. The Obstetrical Triage unit consists of 7 triage bays as well as 2 non-stress test chairs. Any patient 16 weeks pregnant or greater to 6 weeks post-partum is seen in OB Triage. Patients are seen for various complaints as well as for iron/blood infusions, and Rhogam injections.
Short DescriptionThis position has a strong emphasis on customer service to our patients.
Must ensure quality patient scheduling, positive telephone etiquette and customer
satisfaction in support of the mission of Cooper University Hospital.
Serve as the front line contact person for all incoming patients.
Greet, register, schedule, collect point of service copays and provide general information to
patients and their families using AIDET.
Must have the ability to be organized, take independent action and project Cooper’s values
to both customer and co-workers.
Serves as patient’s non-clinical navigator during discharge coordination.
Computer literate.
Excellent communication and customer service skill.
Some knowledge of medical insurances.
Knowledge of IDX helpful.
Experience in a medical environment strongly preferred.
Education RequirementsHigh School Diploma or Equivalent required.
License/Certification RequirementsAll incumbents must satisfactorily complete a Cooper IDX training program to include: Registration, Scheduling, E-Commerce and FSC
Special RequirementsPRN days
Saturdays or Sundays
Options Apply for this job onlineApplyShareRefer this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Cooper University Health Care is an Equal Opportunity Employer and is committed to equal employment opportunity for all team members. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, or any other status protected by law or regulation. To request reasonable accommodation, contact HRRecruitment@CooperHealth.edu View Apply Start Completed Application FAQsSoftware Powered by iCIMS
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