Charlotte, North Carolina
8 days ago
Patient Services Specialist – 17/hour

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Patient Services Specialist - 17/hour

Specialty doctor's office in Ballantyne is looking for a Patient Services Specialist. Open ended contract with a strong chance for temp to perm. Regular business hours.

Role and Responsibilities:

Greets and registers patients. Verifies and reviews patient demographic and insurance information for accuracy, completeness, obtains patient signatures and scans patient insurance cards. Enters data on any updates/changes in insurance information and demographics. Provides patients with HIPAA information and answers basic questions concerning their insurance.Assembles patient charts, new and established, with face sheet, charge ticket, scribble sheet and physician specific forms and initiates charts to the clinic.Reviews schedules for next day appointments for needed information, due balances and needed referrals. Obtains authorization if required.Schedules new and recheck appointments for patients when necessary.Oversees waiting area, reports problems or irregularities to practice manager/team leader.Answers phone, screens calls, takes messages and provides information in pleasant and helpful manner.Maintains patient flow.Scans appropriate information into electronic health record.Notifies patient of the need of insurance authorizations when necessary.Posts charges into EHR according to charges marked on encounter form. Obtains missing information from provider.Accepts cash, check and credit card payments from patients at time of service according to the TOS policy.Collects past-due balances or refers patients to appropriate person for payment plan set-up.Follows Time of Service and ED policy for collection of paymentsBalances cash drawer at the beginning and end of each day and as required during the day.Prepares end of day paperwork and places in designated area. A140110CLT_1733837816 To Apply for this Job Click Here

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