Req #: 244850 Department: HARBORVIEW REHAB OUTPATIEINT OT, PT CLINIC Posting Date: 04/18/2025 Closing Info: Closes On 04/25/2025 Salary: 80% of $3,676 - $5,099 per month Shift: First Shift Notes: As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-classified-staff-20210208.pdf) **Harborview Medical Center's REHAB OP ORTHO OT PT** has an outstanding opportunity for a **Part-time Days Patient Services Specialist, (job profile: Patient Services Specialist 3)** . **WORK SCHEDULE** + 80% FTE + Days: Monday-Friday with Tuesday, Wednesday or Thursday off **POSITION HIGHLIGHTS** + Conveniently located near public transportation + Make a difference for the patients and employees we serve + Opportunity to provide career growthThis Patient Services Specialist 3 position supports five Rehab Services clinics. Four of these clinics are located on the Harborview campus and one clinic is located offsite on Eastlake Ave in Seattle.The Patient Services Specialist 3 demonstrates service excellence standards regarding communication, attention to detail, reliability in work attendance and time and organization management. This position will independently perform the following support services: patient check-in/check-out; obtain and verify registration and insurance information such as benefits and authorizations; collect payments at time of service; schedules appointments; coordinates care with other services; answers phones and provides initial triage; perform other necessary activities to maintain clinic operations. **RESPONSIBLITITES** + Check-in/check-out of patients and scheduling appointments + Monitoring, tracking and obtaining insurance authorizations for patients + Processing incoming patient referrals + Communicating with insurance payers and updating insurance clearance process and procedures for clinic + Rescheduling patients when the provider calls out + Triaging and responding to patient messages + Creates and updates provider schedules + Assists in orienting and training new staff in work area + Safely escorts clients to and from the van drop **QUALIFICATIONS** + High school diploma or GED equivalent + Three years of Patient Support Service experience **OR** + An equivalent combination of education/experience **ABOUT HARBORVIEW MEDICAL CENTER** As the region's only?Level?I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care. Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region. **Challenge. Collaboration. Compassion. (https://www.uwmedicine.org/about/career-opportunities/harborview-medical-center)** **ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER** UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public?by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. **Become part of our team. (https://www.uwmedicine.org/jobs)** Join our mission to make life healthier for everyone in our community. University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.