Handles all incoming telephone calls in a prompt and courteous manner; transfers calls to appropriate person(s) within the clinic or takes detailed messages. Schedules patient appointments in-person at the reception desk or over the telephone.  Also provides training, orientation and education of staff.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish First Hill  and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications: 

1 year - Customer service experience involving a high volume telephone environment and extensive computer usage/experience.

Preferred Qualifications: 

Ambulatory clinic experience. 

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security.  We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.