The Patient Relations Representative (PRR) is the first point of contact to patients or visitors in person or by phone. This position plays a key role in maintaining a high level of patient satisfaction by providing exceptional customer service.

Providence caregivers are not simply valued – they’re invaluable. Join our team at  Providence Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required qualifications:

1 year customer service experience, or Successful completion of Providence internship.

Preferred qualification:

1 year Medical office or health care experience. Basic experience with electronic medical records and/or computerized billing systems. Medical terminology experience. Rooming position: CNA, non-credentialed MA, EMT experience, or similar experience.

Why Join Providence?  

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.