Patient Support Coordinator
IQVIA
BIOAXIS Healthcare, an **IQVIA** business, the largest company that specializes in the provision of high-quality Patient Education and Care Services, through patient support programs, is seeking for a **Patient Support Coordinator** for its offices in Neo Heraklion, Attica.
**Position Description**
• Telephone support, patient service and guidance on matters of hospitalization, medication, disease management, drug administration and other health services
• Scheduling visits and sending medicines and other consumables based on company procedures
• Conduct reminders, patient satisfaction surveys and other outbound calls
• Management of pharmacovigilance reports (adverse events and product complaints in pharmaceutical products)
• Coordination and communication with the other departments of the company
• Data entry in the information system
**Qualifications required**
• Degree of AEI/ATEI/IEK of Health Professionals and related professions
• Previous experience in a relevant field
• Experience in handling information systems, e.g. ERP, CRM
• Excellent working knowledge of Microsoft Office
• Good knowledge of the English language
**Skills / Personality**
• Ability to communicate
• Negotiation skills
• Team Spirit
• Flexibility and immediacy
**Offered**
•Continuous training
• Opportunities for professional development
• Excellent working environment
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
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